Very recently, MTN launched it's customer service on whatsapp and now, Airtel has followed suit by introducing their own whatsapp customer care service.
Whatsapp has over a billion users so you wouldn't blame them for wanting a bit of the cake too.
According to Airtel;
“We are LIVE on WhatsApp. This platform is designed to provide fast and reliable customer service ON THE GO. Kindly add the following :
7010000116
07010000117
07010000118
07010000119
07012631111
as a WhatsApp contact. We’ve got you covered”
So if you are feeling too lazy to waiting in line when calling an Airtel representative, you could easily send a whatsapp message to any of the numbers above.
So if you are feeling too lazy to waiting in line when calling an Airtel representative, you could easily send a whatsapp message to any of the numbers above.
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