If your phone has frozen –This means you are not able to select apps and pushing the buttons does nothing. Android devices have different force restarts with most requiring you to hold the power button and volume down buttons for up to 10 seconds. Others require you to hold the power button and both of the volume buttons down. When the screen goes black, your device should switch off.
When a device has frozen, many people take the battery out– this should be an absolute last resort, as you could damage your device. If you can’t remove the back cover of your device to get to the batter, don’t try to remove it. Instead, try a forced restart. If this doesn’t work, try plugging your device in and letting it charge for a few minutes before restarting it.
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note : this method works for many android devices
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