In addition to the Over the Air (On phone) customer service that airtel Nigeria offers subscribers, the company has recently added an online self-care portal where subscribers can lay complains, retrieve lines and more.
I must say, this is a welcomed and much needed service especially; from airtel whose cstomercare line, 111 is mostly congested whenever you try to reach the line.
What to Expect
1- Direct interaction with airtel customer agents that are available 24/7 to answer your question and grant your needs.2- SIM Swap/Retrieval: just in case you loose your SIM, you can easily retrieve the line by yourself on the selfcare portal anywhere and anytime -all you need would be just an internet connection.
3- SIM Block: By using the selfcare portal, you can easily access and block and restrict access to your registered airtel SIM card. For example, let say you missplaced your airtel SIM for sometimes and noticed that someone is still using the line, you can easily block the SIM by yourself online.
These plus much more are the things you can do on the airtel selfcare portal. Just visit http://selfcare.ng.airtel.com to register. Please note that only registeration with active airtel lines are allowed.
For any comments or questions over this article please, use the comment box bellow. And if your questions is not about this article and needs our help over something related, Find Us on Facebook.com/saibven. Got any other info you want us discuss? Share it with us using the comment box!
In case you are reading this from a feed, reader or an external link that prevents you from clicking links and others, visit www.saibven.blogspot.com now for the full access and more.
- Find Us on Facebook.com/saibven -for more updates and freebies!
Follow Us on twitter.com/saibven -for more updates and have fun!
Share this post with your friends on facebook or your followers on twitter using the Share and Interact buttons below:
Share And Interact:
No comments:
Post a Comment