Retrieve or welcome back your stolen or lost Airtel SIM following these simple steps.
As easy as it is, you can now retrieve or welcome back your stolen, damaged or lost Airtel SIM at the comfort of your home once you have most of the materials that claim you the true owner of the Airtel stolen, damaged or lost SIM.It is now possible for you to recover, retrieve and retain your stolen, damaged or lost Airtel SIM thus; no entirely NEW SIM is neccessary once you have lost your well known line, making it easier for your friends to reach you back even when you have lost or damaged your old SIM card.
Though, all the networks do the retriever and each with their respective retrieval methods, Airtel Nigeria seems to have the easiest method of all. Even an individual who has just the basic knowledge of phone operations should be able to understand and use the method to retrieve his or her Airtel SIM.
Check the table below for the list of those things you need to make the retrieval possible.
S/N | Requirments |
---|---|
1- | Obtain a new Airtel SIM pack. |
2- | Your Name as registered, if the SIM was registered |
3- | A contact number through which you may be contacted |
4- | The stolen/damaged/lost SIM number |
5- | The stolen, damaged, lost SIM serial number (found on the SIM certificate or Pack) |
6- | The serial number of the new Airtel SIM |
7- | The PUK number of the stolen, damaged or lost SIM |
8- | The PUK number of the new SIM |
9- | And finally, the number of the new SIM you obtained |
How to Retrieve Your Airtel SIM
Now, to retrieve your stolen/damaged/lost Airtel SIM using the data above, you will have to send an SMS in this format;Your Name [space] Contact no [space] mobile number you want to swap
[space] old SIM serial [space] new SIM serial number [space]
old PUK number [space] New PUK number [space]
mobile number of the new SIM card
Then, send the message to this short code "190".
Call the Airtel customer care after 24hrs to confirm your Airtel SIM retrieval. Make sure you have all the data you have sent around you when you call the customer care.
PLEASE NOTE THAT THE AIRTEL SIM CARD TO BE USED MUST BE A NEW SIM THAT HAS NEVER BEEN INSERTED IN ANY PHONE AND MUST NOT BE INSERTED IN ANY PHONE UNTIL YOUR RETRIEVAL IS PROCESSED AND CONFIRMED DONE.
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